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用于排查 802.1X 身份验证问题的数据收集 - Windows Client

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使用以下步骤收集可用于排查 802.1X 身份验证问题的数据。 收集数据后，请参阅 高级故障排除 802.1X 身份验证(802-1x-authentication-issues-troubleshooting)。 适用于：Windows 10 捕获无线/有线功能日志 使用以下步骤在 Windows 和 Windows Server 上收集无线和有线日志： 1. 在客户端计算机上创建 C：\MSLOG 以存储捕获的日志。 2. 在客户端计算机上启动提升的命

使用以下步骤收集可用于排查 802.1X 身份验证问题的数据。 收集数据后，请参阅 高级故障排除 802.1X 身份验证。

*适用于：*Windows 10

捕获无线/有线功能日志

使用以下步骤在 Windows 和 Windows Server 上收集无线和有线日志：

  1. 在客户端计算机上创建 C：\MSLOG 以存储捕获的日志。

  2. 在客户端计算机上启动提升的命令提示符，并运行以下命令以启动 RAS 跟踪日志和无线/有线方案日志。

    无线 Windows 8.1、Windows 10 和 Windows 11：

    netsh ras set tracing * enabled
netsh trace start scenario=wlan,wlan_wpp,wlan_dbg,wireless_dbg globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wireless_cli.etl

    无线 Windows 7 和 Windows 8：

    netsh ras set tracing * enabled
netsh trace start scenario=wlan,wlan_wpp,wlan_dbg globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wireless_cli.etl

    有线客户端，无论版本如何

    netsh ras set tracing * enabled
netsh trace start scenario=lan globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wired_cli.etl

  3. 运行以下命令以启用 CAPI2 日志记录并增加大小：

    wevtutil.exe sl Microsoft-Windows-CAPI2/Operational /e:true
wevtutil sl Microsoft-Windows-CAPI2/Operational /ms:104857600

  4. 在 NPS 上创建 C：\MSLOG 以存储捕获的日志。

  5. 在 NPS 服务器上启动提升的命令提示符，并运行以下命令以启动 RAS 跟踪日志和无线/有线方案日志：

    Windows Server 2012 R2、Windows Server 2016 无线网络：

    netsh ras set tracing * enabled
netsh trace start scenario=wlan,wlan_wpp,wlan_dbg,wireless_dbg globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wireless_nps.etl

    Windows Server 2008 R2、Windows Server 2012 无线网络

    netsh ras set tracing * enabled
netsh trace start scenario=wlan,wlan_wpp,wlan_dbg globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wireless_nps.etl

    有线网络

    netsh ras set tracing * enabled
netsh trace start scenario=lan globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wired_nps.etl

  6. 运行以下命令以启用 CAPI2 日志记录并增加大小：

     wevtutil.exe sl Microsoft-Windows-CAPI2/Operational /e:true
 wevtutil sl Microsoft-Windows-CAPI2/Operational /ms:104857600

  7. 从客户端计算机上的命令提示符运行以下命令，并启动 PSR 以捕获屏幕图像：

    注意

    单击鼠标按钮时，光标在捕获屏幕图像时将闪烁为红色。

    psr /start /output c:\MSLOG\%computername%_psr.zip /maxsc 100

  8. 重现遇到的问题。

  9. 在客户端电脑上运行以下命令以停止 PSR 捕获：

    psr /stop

  10. 从 NPS 服务器上的命令提示符运行以下命令。

    • 停止 RAS 跟踪日志和无线方案日志：

      netsh trace stop
netsh ras set tracing * disabled

    • 禁用和复制 CAPI2 日志：

      wevtutil.exe sl Microsoft-Windows-CAPI2/Operational /e:false
wevtutil.exe epl Microsoft-Windows-CAPI2/Operational C:\MSLOG\%COMPUTERNAME%_CAPI2.evtx

  11. 在客户端电脑上运行以下命令。

    • 停止 RAS 跟踪日志和无线方案日志：

      netsh trace stop
netsh ras set tracing * disabled

    • 若要禁用和复制 CAPI2 日志，请执行以下操作：

      wevtutil.exe sl Microsoft-Windows-CAPI2/Operational /e:false
wevtutil.exe epl Microsoft-Windows-CAPI2/Operational C:\MSLOG\%COMPUTERNAME%_CAPI2.evtx

  12. 在客户端和 NPS 上保存以下日志：

    客户端

    • C：\MSLOG%computername%_psr.zip
    • C：\MSLOG%COMPUTERNAME%_CAPI2.evtx
    • C：\MSLOG%COMPUTERNAME%_wireless_cli.etl
    • C：\MSLOG%COMPUTERNAME%_wireless_cli.cab
    • %Systemroot%\Tracing 中的所有 日志文件和文件夹

    NPS

    • C\MSLOG%COMPUTERNAME%_CAPI2.evtx
    • C：\MSLOG%COMPUTERNAME%_wireless_nps.etl（%COMPUTERNAME%_wired_nps.etl for wired scenario）
    • C：\MSLOG%COMPUTERNAME%_wireless_nps.cab （有线方案的%COMPUTERNAME%_wired_nps.cab ）
    • %Systemroot%\Tracing 中的所有 日志文件和文件夹

保存环境和配置信息

在 Windows 客户端上

  1. 创建 C：\MSLOG 以存储捕获的日志。

  2. 以管理员身份启动命令提示符。

  3. 运行以下命令。

    • 环境信息和组策略应用程序状态

      gpresult /H C:\MSLOG\%COMPUTERNAME%_gpresult.htm
msinfo32 /report c:\MSLOG\%COMPUTERNAME%_msinfo32.txt
ipconfig /all > c:\MSLOG\%COMPUTERNAME%_ipconfig.txt
route print > c:\MSLOG\%COMPUTERNAME%_route_print.txt

    • 事件日志

      wevtutil epl Application c:\MSLOG\%COMPUTERNAME%_Application.evtx
wevtutil epl System c:\MSLOG\%COMPUTERNAME%_System.evtx
wevtutil epl Security c:\MSLOG\%COMPUTERNAME%_Security.evtx
wevtutil epl Microsoft-Windows-GroupPolicy/Operational C:\MSLOG\%COMPUTERNAME%_GroupPolicy_Operational.evtx
wevtutil epl "Microsoft-Windows-WLAN-AutoConfig/Operational" c:\MSLOG\%COMPUTERNAME%_Microsoft-Windows-WLAN-AutoConfig-Operational.evtx
wevtutil epl "Microsoft-Windows-Wired-AutoConfig/Operational" c:\MSLOG\%COMPUTERNAME%_Microsoft-Windows-Wired-AutoConfig-Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-CredentialRoaming/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-CredentialRoaming_Operational.evtx
wevtutil epl Microsoft-Windows-CertPoleEng/Operational c:\MSLOG\%COMPUTERNAME%_CertPoleEng_Operational.evtx

    • 对于 Windows 8 及更高版本，还针对事件日志运行以下命令：

      wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-System/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-System_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-User/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-User_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServices-Deployment/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServices-Deployment_Operational.evtx

    • 证书存储信息：

      certutil -v -silent -store MY > c:\MSLOG\%COMPUTERNAME%_cert-Personal-Registry.txt
certutil -v -silent -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-Registry.txt
certutil -v -silent -store -grouppolicy ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_TrustedRootCA-Enterprise.txt
certutil -v -silent -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Reg.txt
certutil -v -silent -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -store -enterprise TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Enterprise.txt
certutil -v -silent -store CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-Registry.txt
certutil -v -silent -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-GroupPolicy.txt
certutil -v -silent -store -enterprise CA > c:\MSLOG\%COMPUTERNAME%_cert-Intermediate-Enterprise.txt
certutil -v -silent -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Registry.txt
certutil -v -silent -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Enterprise.txt
certutil -v -silent -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Registry.txt
certutil -v -silent -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -store -enterprise SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Enterprise.txt
certutil -v -silent -store -enterprise NTAUTH > c:\MSLOG\%COMPUTERNAME%_cert-NtAuth-Enterprise.txt
certutil -v -silent -user -store MY > c:\MSLOG\%COMPUTERNAME%_cert-User-Personal-Registry.txt
certutil -v -silent -user -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Registry.txt
certutil -v -silent -user -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Enterprise.txt
certutil -v -silent -user -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-Registry.txt
certutil -v -silent -user -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -user -store CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-Registry.txt
certutil -v -silent -user -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-GroupPolicy.txt
certutil -v -silent -user -store Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-Registry.txt
certutil -v -silent -user -store -grouppolicy Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-GroupPolicy.txt
certutil -v -silent -user -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-Registry.txt
certutil -v -silent -user -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -user -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-Registry.txt
certutil -v -silent -user -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -user -store UserDS > c:\MSLOG\%COMPUTERNAME%_cert-User-UserDS.txt

    • 无线 LAN 客户端信息：

      netsh wlan show all > c:\MSLOG\%COMPUTERNAME%_wlan_show_all.txt
netsh wlan export profile folder=c:\MSLOG\

    • 有线 LAN 客户端信息

      netsh lan show interfaces > c:\MSLOG\%computername%_lan_interfaces.txt
netsh lan show profiles > c:\MSLOG\%computername%_lan_profiles.txt
netsh lan show settings > c:\MSLOG\%computername%_lan_settings.txt
netsh lan export profile folder=c:\MSLOG\

  4. 保存存储在 C：\MSLOG* 中的*日志。

在 NPS 上

  1. 创建 C：\MSLOG 以存储捕获的日志。

  2. 以管理员身份启动命令提示符。

  3. 运行以下命令。

    • 环境信息和组策略应用程序状态：

      gpresult /H C:\MSLOG\%COMPUTERNAME%_gpresult.txt
msinfo32 /report c:\MSLOG\%COMPUTERNAME%_msinfo32.txt
ipconfig /all > c:\MSLOG\%COMPUTERNAME%_ipconfig.txt
route print > c:\MSLOG\%COMPUTERNAME%_route_print.txt

    • 事件日志：

      wevtutil epl Application c:\MSLOG\%COMPUTERNAME%_Application.evtx
wevtutil epl System c:\MSLOG\%COMPUTERNAME%_System.evtx
wevtutil epl Security c:\MSLOG\%COMPUTERNAME%_Security.evtx
wevtutil epl Microsoft-Windows-GroupPolicy/Operational c:\MSLOG\%COMPUTERNAME%_GroupPolicy_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-CredentialRoaming/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-CredentialRoaming_Operational.evtx
wevtutil epl Microsoft-Windows-CertPoleEng/Operational c:\MSLOG\%COMPUTERNAME%_CertPoleEng_Operational.evtx

    • 在 Windows Server 2012 及更高版本上运行以下命令：

      wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-System/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-System_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-User/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-User_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServices-Deployment/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServices-Deployment_Operational.evtx

    • 证书存储信息

      certutil -v -silent -store MY > c:\MSLOG\%COMPUTERNAME%_cert-Personal-Registry.txt
certutil -v -silent -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-Registry.txt
certutil -v -silent -store -grouppolicy ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_TrustedRootCA-Enterprise.txt
certutil -v -silent -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Reg.txt
certutil -v -silent -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -store -enterprise TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Enterprise.txt
certutil -v -silent -store CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-Registry.txt
certutil -v -silent -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-GroupPolicy.txt
certutil -v -silent -store -enterprise CA > c:\MSLOG\%COMPUTERNAME%_cert-Intermediate-Enterprise.txt
certutil -v -silent -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Registry.txt
certutil -v -silent -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Enterprise.txt
certutil -v -silent -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Registry.txt
certutil -v -silent -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -store -enterprise SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Enterprise.txt
certutil -v -silent -store -enterprise NTAUTH > c:\MSLOG\%COMPUTERNAME%_cert-NtAuth-Enterprise.txt
certutil -v -silent -user -store MY > c:\MSLOG\%COMPUTERNAME%_cert-User-Personal-Registry.txt
certutil -v -silent -user -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Registry.txt
certutil -v -silent -user -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Enterprise.txt
certutil -v -silent -user -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-Registry.txt
certutil -v -silent -user -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -user -store CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-Registry.txt
certutil -v -silent -user -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-GroupPolicy.txt
certutil -v -silent -user -store Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-Registry.txt
certutil -v -silent -user -store -grouppolicy Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-GroupPolicy.txt
certutil -v -silent -user -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-Registry.txt
certutil -v -silent -user -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -user -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-Registry.txt
certutil -v -silent -user -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -user -store UserDS > c:\MSLOG\%COMPUTERNAME%_cert-User-UserDS.txt

    • NPS 配置信息：

      netsh nps show config > C:\MSLOG\%COMPUTERNAME%_nps_show_config.txt
netsh nps export filename=C:\MSLOG\%COMPUTERNAME%_nps_export.xml exportPSK=YES

  4. 执行以下步骤保存 NPS 会计日志。

    1. 打开管理工具>网络策略服务器。
    2. 在网络策略服务器管理工具上，选择 左窗格中的“ 会计”。
    3. 选择“ 更改日志文件属性”。
    4. 在**“日志文件**”选项卡上，记下日志文件命名约定，该约定显示为**“名称**”和“目录**”框中显示的**日志文件位置。
    5. 将日志文件复制到 C：\MSLOG。

  5. 保存存储在 C：\MSLOG* 中的*日志。

证书颁发机构 （CA） （可选）

  1. 在 CA 上，以管理员身份启动命令提示符。 创建 C：\MSLOG 以存储捕获的日志。

  2. 运行以下命令。

    • 环境信息和组策略应用程序状态

      gpresult /H C:\MSLOG\%COMPUTERNAME%_gpresult.txt
msinfo32 /report c:\MSLOG\%COMPUTERNAME%_msinfo32.txt
ipconfig /all > c:\MSLOG\%COMPUTERNAME%_ipconfig.txt
route print > c:\MSLOG\%COMPUTERNAME%_route_print.txt

    • 事件日志

      wevtutil epl Application c:\MSLOG\%COMPUTERNAME%_Application.evtx
wevtutil epl System c:\MSLOG\%COMPUTERNAME%_System.evtx
wevtutil epl Security c:\MSLOG\%COMPUTERNAME%_Security.evtx
wevtutil epl Microsoft-Windows-GroupPolicy/Operational c:\MSLOG\%COMPUTERNAME%_GroupPolicy_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-CredentialRoaming/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-CredentialRoaming_Operational.evtx
wevtutil epl Microsoft-Windows-CertPoleEng/Operational c:\MSLOG\%COMPUTERNAME%_CertPoleEng_Operational.evtx

    • 在 Windows 2012 及更新上运行以下行

      wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-System/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-System_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-User/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-User_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServices-Deployment/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServices-Deployment_Operational.evtx

    • 证书存储信息

      certutil -v -silent -store MY > c:\MSLOG\%COMPUTERNAME%_cert-Personal-Registry.txt
certutil -v -silent -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-Registry.txt
certutil -v -silent -store -grouppolicy ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_TrustedRootCA-Enterprise.txt
certutil -v -silent -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Reg.txt
certutil -v -silent -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -store -enterprise TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Enterprise.txt
certutil -v -silent -store CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-Registry.txt
certutil -v -silent -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-GroupPolicy.txt
certutil -v -silent -store -enterprise CA > c:\MSLOG\%COMPUTERNAME%_cert-Intermediate-Enterprise.txt
certutil -v -silent -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Registry.txt
certutil -v -silent -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Enterprise.txt
certutil -v -silent -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Registry.txt
certutil -v -silent -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -store -enterprise SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Enterprise.txt
certutil -v -silent -store -enterprise NTAUTH > c:\MSLOG\%COMPUTERNAME%_cert-NtAuth-Enterprise.txt
certutil -v -silent -user -store MY > c:\MSLOG\%COMPUTERNAME%_cert-User-Personal-Registry.txt
certutil -v -silent -user -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Registry.txt
certutil -v -silent -user -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Enterprise.txt
certutil -v -silent -user -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-Registry.txt
certutil -v -silent -user -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -user -store CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-Registry.txt
certutil -v -silent -user -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-GroupPolicy.txt
certutil -v -silent -user -store Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-Registry.txt
certutil -v -silent -user -store -grouppolicy Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-GroupPolicy.txt
certutil -v -silent -user -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-Registry.txt
certutil -v -silent -user -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -user -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-Registry.txt
certutil -v -silent -user -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -user -store UserDS > c:\MSLOG\%COMPUTERNAME%_cert-User-UserDS.txt

    • CA 配置信息

      reg save HKLM\System\CurrentControlSet\Services\CertSvc c:\MSLOG\%COMPUTERNAME%_CertSvc.hiv
reg export HKLM\System\CurrentControlSet\Services\CertSvc c:\MSLOG\%COMPUTERNAME%_CertSvc.txt
reg save HKLM\SOFTWARE\Microsoft\Cryptography c:\MSLOG\%COMPUTERNAME%_Cryptography.hiv
reg export HKLM\SOFTWARE\Microsoft\Cryptography c:\MSLOG\%COMPUTERNAME%_Cryptography.txt

  3. 将以下文件（如果存在）复制到 C：\MSLOG： %windir%\CAPolicy.inf

  4. 登录到域控制器并创建 C：\MSLOG 以存储捕获的日志。

  5. 以管理员身份启动 Windows PowerShell。

  6. 运行以下 PowerShell cmdlet。 替换“;..”中的域名。 ，DC=test，DC=local“;具有适当的域名。 该示例显示“;test.local“;域。

    Import-Module ActiveDirectory
Get-ADObject -SearchBase ";CN=Public Key Services,CN=Services,CN=Configuration,DC=test,DC=local"; -Filter * -Properties * | fl * > C:\MSLOG\Get-ADObject_$Env:COMPUTERNAME.txt

  7. 保存以下日志。

    • CA 上 C：\MSLOG* 中的所有文件*
    • 域控制器上 C：\MSLOG 中的所有文件

资料来源与适用范围

资料来源
微软官方中文故障文档
适用范围
适用于：Windows 10
内容语言
中文；命令、路径和错误标识保留技术原文
本地收录日期
2026-10-26
授权说明
CC BY 4.0

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