适用于：✔️ Windows VM
概要
当操作系统卡在待处理的维护状态，且 TrustedInstaller 服务由于 事务条目 文件夹中的损坏而无法清除此状态时，就会出现 Windows 更新 错误 0x80070BC9。
先决条件
对于在 Azure 中运行 Windows 的虚拟机（VM），请确保备份 OS 磁盘。 有关详细信息，请参阅 “关于 Azure 虚拟机还原”。
如何找出问题
检查位于 C:\Windows\Logs\CBS\CBS.log 的 CBS.log 文件中是否有表明此错误（0x80070BC9）的条目，如下所示：
2025-04-02 07:15:53, Info CBS Session: 31171520_2564643148 initialized by client DISM Package Manager Provider.
2025-04-02 07:15:53, Info CBS Enumerating Foundation package: Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, this could be slow
2025-04-02 07:15:55, Info CSI 00000003 CSI Store 616570675040 (0x0000008f8e79df60) initialized
2025-04-02 07:15:55, Info CSI 00000004 Transaction merge required, do-not-merge flag passed.
2025-04-02 07:15:55, Info CSI 00000005@2025/4/2:11:15:55.656 CSI Transaction @0x8f8fa30210 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.31171520_2564643148:1/"
2025-04-02 07:15:55, Info CSI 00000006 Pending transaction content must be resolved, cannot begin another transaction yet
2025-04-02 07:15:55, Info CBS <span style="color:red"><b>Failed to get transaction analysis because of pending operations. Disposition from Analyze: 0x1 [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]</b></span>
2025-04-02 07:15:55, Info CBS Failed to get inventory. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2025-04-02 07:15:55, Info CSI 00000007@2025/4/2:11:15:55.658 CSI Transaction @0x8f8fa30210 destroyed
2025-04-02 07:15:55, Info CBS <span style="color:red"><b>Failed to get CSI Inventory [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]</b></span>
2025-04-02 07:15:55, Info CBS Failed to get component state. [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2025-04-02 07:15:55, Info CBS Failed to get current state of the deployment [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2025-04-02 07:15:55, Info CBS <span style="color:red"><b>Failed to get Transaction State for package: Microsoft-Windows-NetFx3-Server-OC-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, update: NetFx3 [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]</b></span>
2025-04-02 07:15:55, Error CBS Failed to get store state [HRESULT = 0x80070bc9 - ERROR_FAIL_REBOOT_REQUIRED]
2025-04-02 07:17:55, Info CBS Trusted Installer successfully registered to be restarted for pre-shutdown
2025-04-02 07:17:55, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2025-04-02 07:17:55, Info CBS Stopping Winlogon CreateSession notifications
2025-04-02 07:17:55, Info CBS Unloading SysNotify DLL
根源
发生此错误的原因是 OS 处于挂起的服务状态，TrustedInstaller 服务由于 事务条目 文件夹中的损坏而无法清除此错误。 此损坏可防止更新安装完成，并且需要系统重新启动才能回滚更改。
决议
对于基于 Windows 的计算机，请执行 就地升级。
有关在 Azure 中运行 Windows 的 VM，请参阅 Windows 虚拟机上的就地升级。